LME Full Cycle SOP

Step 1: Log in to Citrix

If you encounter issues accessing Citrix, contact the Transport Support team at TransportOperationalSupport@cemex.com during EST business hours. After hours, contact GSC at 844-432-36396 or via Chat for immediate assistance.

Navigate to the Citrix Portal at https://bapps.cemex.com/Citrix/bappsWeb/ and sign in with your credentials.

Step 2: Open LoadMaster

If you encounter issues accessing LoadMaster, contact the Transport Support team at TransportOperationalSupport@cemex.com during EST business hours. After hours, contact GSC at 844-432-36396 or via Chat for immediate assistance.

Once logged into Citrix:

Go to All Apps.
Make sure you see the LoadMaster icon.
Click on the star to Add to Favorites so it appears under your favorite apps for quicker access.

Dispatch Setup

Select the correct date tab at the bottom of the screen to set up dispatch for the next day.
In Column C (Preloaded), enter driver restart times.
If the driver is preloaded, highlight the cell in teal blue.
Once all drivers start times are entered, add their loads to build the schedule.
Use the colors from the Key Coding Color Table to mark loads, notes, alerts, and other details appropriately.

TMS – Accepting Loads

1. Open Tomorrow’s Plan

Select Transportation Smart Bench
Open Default Search
Select Tomorrow’s Plan
Under Shipping Request Date Time → enter 07/30/25 (example)
Under Load Carrier ID → enter US716902
Press Enter

2. Move Loads to Worklist

Highlight all loads by checking the box next to Origin Location Name
Select Cascade
Select Send to Worklist

3. Work from Shipment Legs Worklist

Minimize Tomorrow’s Plan using the arrow
Open Shipment Legs Worklist

4. Plan & Dispatch Loads

Select the load(s) you are scheduling for dispatch
To select multiple loads, hold Ctrl and click each load
Click Remove to remove them from your list

5. Cancel Remaining Loads

Highlight all loads left (that are not being taken)
Select Cascade to Loads
Highlight all loads again
Go to Tender Operations
Select Cancel Load Tender

Z-mitting Loads in LoadMaster

Select the load you want to assign
Select the driver you are assigning the load to
At the top of the screen, click Preassign
The load will change color once preassigned
After the load changes color, click Z-mit at the top of the screen
Click OK to confirm
Repeat until all loads are assigned
Once complete, go down the list and verify that every load has been assigned to a driver